State: | New York |
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Address: | 252 Bedford Ave, Brooklyn, NY 11211, USA |
Zip code: | 11211 |
Phone: | (718) 210-5513 |
Website: | https://www.us.hsbc.com/ |
Opening hours (Edit) | |
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Monday: | 9:00 AM – 5:00 PM |
Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
In June of this year I was supported by one of the managers of the bank after losing my wallet in Brooklyn. I was really stressed out, worried and anxious I was going to be without cash for the rest of my break. I think the person who helped me was called Arjumond and he spent around an hour making sure I could access my UK bank, helping me extract money from it and to go through the security. He was professional, friendly, courteous and to the point - he also helped me access my UK bank service to make sure security was completed. I was really impressed after a horrible twelve hours of anxiety, walking from Bushwick without any food or drink on a very humid day. He also offered me some candy which at the time was very welcome !! I was really impressed, credit to go where it is due - thank you.
Great experience, Ryan was very helpful and sorted out my issue quickly. Ignore other reviews... who leaves a review if they’ve had a good experience in a bank..? Probably just me..!